property management · Whangarei · 2025
JustSo
Owners ringing to ask what an email had already told them.
- website
- systems
the problem
A managed portfolio run on email and spreadsheets. Inspection reports, maintenance approvals and statements all went out as attachments, so owners who had lost one rang the office, and the office spent its mornings re-sending files instead of managing property.
what we did
A plain site that states the fee and what it covers on the first screen, plus a login where an owner can see their own properties, inspections and maintenance without asking. Owners approve a repair on the page and the office sees it straight away.
“The phone rings about problems now, not about paperwork.”
— the JustSo office
timeline
- 7 weeks
plan
- The works
