RETROFIT

03 / 04

property & home services · Whangarei · 2025

JustSo

Won on word of mouth, with nowhere to send the people who asked.

  • website
The JustSo home page — “Your Property, Always Perfect” over a photograph of a waterfront house with a boat moored below it, above “Get started” and “Learn more”.

the problem

Cleaning, house care, arborist work, repairs and provisioning for retreats, B&Bs and holiday accommodation across Northland, all of it won by word of mouth. There was nowhere to send an owner who asked what JustSo actually covered, so every enquiry began with the list being read down the phone, and the ones that arrived at ten at night waited until morning to be answered.

what we did

One page that does the whole job: the five services stated plainly with what each covers, who the team are and why an owner would hand them a key, and an enquiry form at the foot of it that lands in the inbox. Anchors rather than routes, because a business explained in five services does not need five pages, and one screen an owner can scroll on a phone beats a site they have to hunt through.

The contact section: “Let's get started”, with the email address, phone number and Northland service area beside a name, email, phone and message form.
Three phone screens side by side: the JustSo home page, the services cards, and the contact section with its form.
“The phone rings about problems now, not about paperwork.”

the JustSo office

timeline

7 weeks

plan

The works

the work

Website design and build →